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The customer is experiencing slow performance with the Messenger app after a recent update and has issues with the music app shutting down or not resuming after calls.
Other Response Scripts
45%
I can address this issue with the dev. At the moment, I would suggest that you go into settings and you clear the storage of your music app. So you go into settings, apps notifications, see all apps, the music app, and then you would go to storage cache. And you would clear storage of the music app.
30%
You're not going to lose any music. You don't lose any of the settings for your music, but you're not going to lose the music itself. But you would lose a playlist. But you'd be able to make it again.
30%
There should be an update that comes out tonight, and it should resolve the issue for some customers. It's fixing issues that customers were having. It happens with the message app, with Android Auto. There's a few different issues that customers are having, and that update should help.
30%
No, nothing is being taken off. Not blocking anything.