The customer is experiencing repeated issues with their phone, including charging problems and physical damage, and is seeking a resolution or replacement.

Our warranty is two months for hardware and six months for software and a year for networking. If the damages to your phone fall within those categories, the repair would be free.

But we don't have a location here in Muncie, so that's a problem. So, if you got your phone repaired somewhere else, it may cost more.

We wouldn't be able to do anything about it if you didn't repair it at a single location or send your phone in.

You can't do anything if you didn't get your phone repaired at the big location and then something else happens to your phone right afterwards, then, you know, we can fix that again for free and you wouldn't have to add more money on top of it.

No, we cannot do that.

There's nothing you can do about this? No.