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How can I clear the app data for specific apps on my phone?

💻 Apps & Software Settings Issues Asked 1 times resolved

Best Response 50% effective

Question: How can I clear the app data for specific apps on my phone? Answer: Script: I know that you needed assistance for some troubleshooting step and I can help you out with that. Let me walk you through. Verification: May I ask what Fig phone do you have? Step 1: Verify what Fig phone they have. Step 2: Ask to go to settings then apps and notification. Step 3: Ask to go to see all apps or app info then select app that wanted to clear the data. Step 4: Ask to go to storage and cache the clear storage. Escalation: If need assistance from other departments or higher ups.

curated Step-by-step 1 helpful / 0 not helpful

Other Response Scripts

70%

No problem. Thank you so much. Have a great day.

promise 1/0

45%

Now scroll down to the third option. That's going to be... I'm sorry, not the third option. You need to look up for... Wait, wait, wait. Should I push the buttons on the side? No, no, just press... Tap on apps and notifications, please.

instruction Steps 0/1

45%

Okay, push on it.

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45%

You have to go scroll down to the third option that is going to be named storage and cache.

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45%

Now press what says clear storage, please.

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45%

Yes, press yes.

instruction Steps 0/1

45%

Now go back, so go back into the, if you go back, you will see yourself in the same list that which is where, where you found the ways.

instruction Steps 0/1

45%

In the same place where you found the ways, you have to find the weather app.

instruction Steps 0/1

45%

First, you have to go back to the same list that we just were, okay? So go back again, just go back.

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45%

One of them will be the arrow, will be the key that we found earlier, the arrow that goes back, okay? That will take you back.

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45%

Now look up in that list, look up for the weather, please.

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45%

Yes, and the password says clear storage, okay?

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45%

Yes, clear storage, delete everything.

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35%

You need to look up for apps and notifications, please.

instruction 0/1

35%

Okay, then it says audio recorder, basic daydreams, calculator. Okay, in that list, you will have to find the wait.

instruction 0/1

35%

You have to wait until December comes, so you can get the update.

instruction 0/1

35%

If it's still not working, there is something wrong with your data, and then you will have to call your service provider, okay?

instruction 0/1

30%

So when I want to use the ways, I use that.

explanation 0/1

30%

Ways for the car, for your phone, is going to be coming by Hanukkah, by December, okay, late December.

info 0/1

30%

You can call me whenever you need something, and I will do my best to help you.

promise 0/1