The customer is having trouble using a USB stick for transferring music from a computer to a phone.

You would plug your phone into the computer and then drag the music onto your phone.

The SD card reader, right, is meant to put your SD card in, transfer that SD card files from the card itself onto the laptop or computer, and then you would transfer that information onto your phone.

If you open and use the product, you wouldn't be able to return it.

You can come back to the store. That's not a problem.

We close at 6.

We open at 6.