What is the policy for a phone that stopped working after being dropped?

Clear storage and that's it.

When you send it, please make sure to include a note inside the package with your name, your phone number, your address, okay? And a description of what's the issue with the phone, what happened and we'll do our best to fix it in the most convenient way for you, okay?

Okay. So once you, once it comes up in T9 dick keyboard, I have to go to app info.

Throw a loan to the third option. Storage and.

One way or another, you will have to send us the phone, okay? So we can at least try to take a look at it and see what is the best solution we can give you.

I'll give you our address. We'll do our best, okay? Let me know when you're ready to take it.

Yes. Storage and cache.

If you drop the phone and after that it's not working, then usually that is not covered by the warranty.

4306 13th Avenue, Brooklyn, New York, 11219.