📱

The customer is experiencing issues with their phone only working on speaker and not receiving calls properly after a repair.

📱 Device Issues Audio & Sound Asked 1 times needs_work

Other Response Scripts

70%

Okay, thank you for your patience. We're going to send you a new phone.

promise 1/0

45%

Please hold on for a moment while I check the details for you.

instruction Steps 0/1

35%

I can help with that. We're going to send you a return label so you can send your phone back to us.

instruction 0/1