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The customer is experiencing issues with Bluetooth connectivity, gallery app crashes, and Android Auto not working.
Best Response
70% effective
Okay, you have the last update, actually, so you don't need an update.
Other Response Scripts
45%
So go to settings in your phone, okay, and go to about phone. That's going to be the last option.
45%
Once in settings, go to about phone, all the way to the end. Okay, now tell me the custom build number.
45%
So I'll have to do is just call 611, okay? Would you be able to do that for me? Go ahead and call 611 and try to find who is your service provider.
30%
Once you find that out, you can call me and let me know, and I'll do my best to, and going forward, I want to help you, but we have to do this, okay?