💻

The app is not opening and is stuck on the loading screen despite having a data connection.

💻 Apps & Software Settings Issues Asked 1 times needs_work

Other Response Scripts

45%
You go into your settings, and you go to see all apps, and then you select it from there.
instruction Steps 0/1
45%
Go ahead. You can go into your settings, storage and cache.
instruction Steps 0/1
45%
Go into your settings, and then go to apps notifications, the same way that you would open it, but go into storage and cache. And then you would clear it.
instruction Steps 0/1
45%
I would suggest calling Ultra Mobile to see is your data plan unlimited?
instruction Steps 0/1
35%
Do you try clearing the storage of the app?
instruction 0/1
30%
Yes, our devs are actually aware of this issue and they are working to fix it.
explanation 0/1
30%
It looks like data isn't being pushed to your phone.
explanation 0/1
30%
Even though you have bars and it says 4G, that doesn't mean that it's working right now.
explanation 0/1