The customer is experiencing issues with the SIM card slot on their repaired phone, which appears to be damaged.

Yes, so that we can fix the SIM card slot. So, if the SIM card slot is missing a piece, then we'll just be able to replace the piece. But if the slot together is broken, the process to repair that slot or replace that slot, it does require us to heat up the motherboard, which is a place that keeps all of your data. So, we do recommend you backing up your data before sending your phone in.

Make sure to give a description, your first and last name, email address, contact number, and then what's wrong with it. So that when we get it, we know exactly.

Send it to the Borough Park location. Just include all your information, so like your first name, last name, email, address, contact number. And then just on a note, also include that the SIM card slot tray is damaged. And, you know, of course, let them know about the charging port.

Yes, so it's 4306 13th Avenue.

So it's going to be 4306 13th Avenue, Brooklyn, New York, 11219.

Well, maybe with mobile? You have to find a service that has international calls.

The phone's an unlocked phone, so you can use pretty much any service. We just recommend AT&T.

We just say to stay away from AT&T because it doesn't work very well. U.S. Mobile is fine, yeah.