📱

The loaner phone is not compatible with the customer's service and has physical damage, causing issues with making calls.

📱 Device Issues Physical Damage Asked 1 times needs_work

Other Response Scripts

70%
Sure. No problem. I'll mark it as priority.
promise 1/0
45%
But once you get it delivered, I guess you'll have to look at your phone. It'll take one to two days.
instruction Steps 0/1
45%
I can put a note down, just double check the address.
instruction Steps 0/1
35%
Okay, so first, do you have the tracking number so I can...
instruction 0/1
30%
This IMEI wasn't compatible. There's also a sticker on the phone that says broken, so I'm assuming that's part of it.
explanation 0/1
30%
Okay, so this is currently, it says out for delivery, so we haven't got any yet.
info 0/1
30%
It does say out for delivery on November 15th, so hopefully there's no issues.
info 0/1
30%
So we have, we ship our package by today's shipping. So depending on how close or far, it could be one day, it could be two days, three days.
info 0/1
30%
But since you're in Lakewood, it should be, you know, once two days. I'm sure you should get the phone by the end of the week, right?
info 0/1
30%
If there's no complications when we get the phone, then usually call once it's ready, not when we receive it.
explanation 0/1