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The customer is not receiving a large number of text messages and has issues with voice notes not being received or opened.
Other Response Scripts
45%
Once you're in settings, you need to go to apps and notifications, please.
45%
Go to CO apps or app info.
45%
On those three dots, there's going to be an option that says show system, so press on that.
45%
Once you press open, you will see a whole list of apps, okay? One of those apps will be your messaging app and your phone app. Those two apps need to be on.
45%
Yes, that's correct. Just press on and finish and then I'm heading back, right?
35%
Please go to settings in your phone.
30%
No, that's fine. The worst case scenario is that you're not getting messages. Reset it, but it should be fine.
30%
You're going to start getting the messages that are supposed to fail, okay?
30%
That depends on the format, okay, of each phone.
30%
I will report the request to the developers and that's what we can do.