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The phone keeps shutting down and restarting randomly.
Other Response Scripts
70%
All right, so 3-5-8-2-9-1-7-4-0-1-2-4-7-6-6. Yes. Is it since slot one this month? Yes. All right. So we have that. So yes, you should be expecting an update event.
45%
I need you to send me an email to info.stateclosure.com with your name, your phone number, and your address. Okay? I will be sending you a label so you don't have to pay for the shipping, so you can send the phone.
45%
The email is info.stateclosure.com. And I will need your name, your phone number, your address. Okay? And just a description of the issue, and that's enough for me to send the label.
45%
If you want to check in Lakewood, the repair center, you can check in Kosher Stealth, okay? You can check in Kosher Stealth at 1700 Madison Avenue if they have the part to fix it.
45%
Please send me an email to InspireTakeKosher.com with your name, your phone number, and your address, and I will be happy to send you a label so we can re-fix your phone, okay?
45%
Send me an email to InfoAtTakeKosher.com with your name, your phone number, and your address, okay? And I will respond to InfoAtTakeKosher.com.
45%
We have to take a look at the phone, okay? You can send it to us so we can fix it. We will take a whole look at it and please let me give you the address so you can send it and we will do our best to fix it for you.
45%
Send me an email to info at fakekosher.com with your name, your phone number, and your address, and a brief explanation of what happened, and I will send you a shipment label so you can ship us the phone.
45%
The address is 4306 13th Avenue, Brooklyn, New York, 11219. When you send it, please make sure to include a note inside the package with your name, your phone number, and your address. That is super, super important. And a brief explanation of each issue on your phone.
45%
You can bring it to UPS or USPS. You give them the address, they will make you a label, and that's it. Package it and send it.
45%
Have you tried restarting the mobile network? It's in settings. You go to settings, system, and then reset options. And it resets the mobile, Bluetooth, and Wi-Fi. Did you try that?
45%
First, what I want to do is I want to take down your phone's IMEI number. So if you can go into your settings and then go to about phone. And then if you scroll down, it's going to say IMEI since slot one.
45%
Yes, do that, yeah. I go to settings. And then go to about phone.
45%
Call me that number. 3-8-8-5-8. Sorry, you said 3-8? No, 3-5-8-2-9-1-7-4-0-1-2-4-7-6-6.
45%
So you can either send this phone in or you can drop it off. That's why I was asking if you were close to this location.
45%
Yes, that would be the route to go if you wanted to get that fixed. Bring it in or send it into the Borough Park location.
45%
We will have to send you a label so you can send this phone. If you need a loaner phone, we can offer you a loaner phone for a few days until we get this phone resolved.
45%
You can send me an email with your name, your phone, again, with your address, your phone number, and I will send you a shipping label so you can ship it to us.
45%
If you want the loaner, I will send you a payment link where you can pay for the deposit loaner and we will be sending it today so you can get it tomorrow.
45%
I'm going to send you the link in a few minutes, then. So you can have it by night, and it's easier for you.
45%
When you send the phone in, right? You're going to send the phone in with your information. So your first name, your last name, your email, your contact number. You don't need to see your SIM card, so take your SIM card out. When you send the phone in, make sure to put a note on what exactly is wrong with it.
45%
If you have any issue communicating with our store representative, you can just go ahead and call me while you're in the store and I will explain them what is the way to help you.
45%
If they can either call me or text or send me an email, that would be great. Or you can call me when you have one of their phones in hand so we can go through some troubleshoots.
35%
Okay, we need to take a look at it at the point that we may even need to replace it. Okay? So, we need you to send us the phone.
35%
What we can do is come in. We can see exactly what's going on with your phone.
30%
No, this is not a recurring problem. This is a problem that shouldn't be happening. This is a problem with your phone. So, we have to take a look at it.
30%
In order to fix the phone, I understand you didn't have the experience the last time when you sent it to Fig. It may have been that we were out of parts.
30%
If you want to send it, you're more than welcome. If you don't want to send it, then I can accept that too, okay? That's your decision.
30%
Unfortunately, we cannot provide you a loaner phone. We are completely out of stock of loaner phones, so we won't be able to give you one, okay? If you want to wait to send it in a few weeks, you can wait until we get loaner phones back.
30%
Yes, that is something that we are working on an update that will be released a little bit later today.
30%
In this situation, the phone will take about one or two days to fix.
30%
About, the phone, the repairing total will take about one to three days maximum. And then it takes two days to get there and two days to get back? One day to get there, one day for you to get it to us, usually from Lincoln to New York, and one day on your way back.
30%
The fix itself will most likely take one to three days. And then if you send it in, we can send it back, two-day shipping, or we just call you when it's ready.
30%
Yeah, one to three days.
30%
If you need a loaner phone, we do charge a deposit. We refund completely once we return the loaner phone, so at the end it's for free.
30%
I cannot really take your money over the phone. But if you want me to ask one of our co-workers, I can actually do that.
30%
No, it has to be sent to the store to fix it. I'm just checking to see which stores have FIG Mini repair. Because not all stores have it. It's mainly the Borough Park and the Williamsburg.
30%
Currently only the Borough Park location has the piece that you need to replace on your FIG Mini.
30%
We will test the phone thoroughly to make sure that those issues that you are having never happen again.
30%
I am so sorry that you're having this experience. We are fully committed to fixing the situation. It's really not a good experience.
30%
Unfortunately, we offer refunds only one time. We only offer refunds only within seven days, and we made some exceptions within 14 days after the phone being also installed.
30%
If you can make the video fine, if not, that's fine, I'll let the developers know they can. Although there's going to be an update for the messages in a few hours.
30%
That's not going to make a difference, but we will go through some troubleshoots. But we need to see the issues going on, and I'll do my best to help you.
How Customers Ask This
"What should I do if my phone shuts off and goes to a loading screen despite having sufficient battery?"
"The customer is experiencing issues with their phone shutting off every time they put it down."
"The phone keeps shutting off randomly and flashing the FIG logo."
"The customer is experiencing repeated issues with their phone shutting down and unclear call quality."
"The phone shuts down during calls and text messages are not working."
"The phone restarts unexpectedly during calls and at random times."
"The phone shuts off and restarts intermittently, and the vibrator does not work."
"The customer's FIG Mini phone is flashing and turning off unexpectedly."
"Customer is experiencing issues with phone calls shutting off and no service."