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The customer is experiencing issues with their SIM card not working in their new phone and needs assistance with finding the IMEI number of the last phone the SIM card was used in.
Other Response Scripts
35%
You're going to need the IMEI number of the last phone that had that SIM card in it.
35%
It could either be on the back of the phone, inside the back of the phone, or it could be in the phone settings, whatever last phone you had.
35%
So it would be in phone settings, some sort of about phone, or phone description.
35%
Yeah, you can also take out the battery and put it in the back.