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Customer is trying to switch their plan to Verizon but encountered compatibility issues with their INEI number.

💳 Account & Billing Plan Changes Asked 2 times needs_work

Other Response Scripts

100%
It's going to be 356. 356. 080. 093. 091. 827. Okay, so this IMEI is green. I checked it with Verizon directly, so we don't have any kind of extra story like we had, okay?
instruction Steps 2/0
15%
I can repeat it back to you. 356. 080. 093. 091. 827.
instruction Steps 0/2
0%
Of course, I can give you one. Would you be able to allow me three to five minutes so I can make you one and verify it for you?
promise 0/2
0%
Okay, I have an INEI ready for you. I just verified with Verizon to make sure that it would work, and yes, are you ready for it?
explanation 0/2

How Customers Ask This

"Customer is trying to switch their plan to Verizon and needs a compatible INEI number."