Why has my phone replacement been delayed for two and a half months?

I'm not going to tell you this time you're going to get a replacement, okay, because I don't want to disappoint you. But I will check up on the ticket, okay, and maybe you can pick it up tomorrow or on Sunday directly you can pick it up yourself by the Muncie store.

You can Google it up and you will see that's the name of the street.

I have to approve it first, okay? You may have to pick it up by Sunday, most likely, okay?

I'm going to take a look upon the whole ticket and I'm going to give the order to the Muncie store, okay?

I'm going to check on that tomorrow.

I'm going to find out about the case. Okay, I'm going to take a look at it. And then I'm going to provide the authorization to the monster so they can give you a phone directly from there.

I want to help you, okay? Can you tell me why was the replacement?

The Muncie store is in Muncie, so Muncie is not that big. It's a 24 Spring Valley Marketplace. How far is that for you?

I totally understand your point and I'm doing my best to fix your situation.

I understand that you're upset. I understand that you have been waiting for the phone for some time. And we are doing our best to resolve this as soon as possible.