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The customer is experiencing issues with their WiFi connection and needs assistance with resolving it.

🌐 Data & Internet WiFi Issues Asked 1 times needs_work

Best Response 45% effective

To reset the network, go to System, then Settings, and select Reset. If that doesn't work, we may need to reflash the device.

instruction Step-by-step 0 helpful / 1 not helpful

Other Response Scripts

35%

If they are unable to connect to Wi-Fi at home, we will have to reflash the phone, 100%.

instruction 0/1