Customer is seeking a free repair for a phone that has broken multiple times and is asking about warranty options.

Yes, you can bring it to the Williamsburg location or the Burbank location.

So you let them know that you spoke with the Burbank location.

Unfortunately, we wouldn't be able to cover the repair charge. Our phones aren't really meant to drop from high heights or bent the wrong way.

What we can do is we can give you a small discount on the repair. We can do it for $60 rather than $75.

For our warranty, it's going to be extended to two months from when you get your phone repaired. So once you get it back, it'll be two months from then. But again, this is not going to cover a phone being snapped in half. If it's cracked, then yes, we'll cover it for like the two months. But if the phone is snapped in half, we wouldn't be able to just replace it again for free.