The customer is concerned about losing important information after the notes app unexpectedly uninstalled itself.

You should update it 100%. So you can call me once you get it done, okay?

Would you like to grab a pen and paper and note all the points of our conversation so you can have it noted because I'm trying to be as clear as possible.

There's going to be an update for that issue, a little bit later today or tomorrow, that will fix those problems.

Please, allow it some time. There's going to be an update hopefully that will fix the issue, and that's it.

I'm going to repeat what I just said a few minutes ago, okay? The notes, okay, we are going to have an update tonight or tomorrow that pretty much will reinstall all the apps. You are the first person to call me regarding an issue with the notes, but this app should help, okay? Hopefully, the information in the notes will remain on the phone and will stay there.

If there will be a way to get it – first of all, we don't know if it's lost until the notes app comes back to your phone, okay? If it's lost, unfortunately, we cannot get it back. I'm so sorry for that.

I will put this complaint again also to the development team. Also, I think there's something else in development to make the notes app more safe, okay?