The customer is experiencing issues with not receiving text messages and apps closing unexpectedly after a recent phone update.

Let me ask you this, do you have the phone in battery saving mode or no? No. Can we check, maybe? Can you? I'm on the... Where should I go to check? I don't think it's on. Oh, battery saver is off. I can turn it on. Oh, it's off. Yes, I thought you wanted to take that.

Yes, it sounds very frustrating indeed. So, they're trying to fix it or the company is fixing it, or I can trust my middle mother from a different company to follow the plan? Yes, actually, we are fixing it. The actual thing with the apps closing is something new, okay, so we'll have to report it, but regarding the other problem of the messages that you mentioned, yes, that's something that is being fixed. Hopefully, we will have a micro-update for the messaging app on either later today or tomorrow or Tuesday in the morning, but yes, that one, we are enhancing it.

Unfortunately, I would love to give you an immediate solution, but I will have to report this. Mostly, the thing with the app, it's something that, this is the first report that we received regarding that issue. So, I must report it in order to do something, okay?

Sure, I can report it, and hopefully tomorrow we will have an answer with exactly what is the next step, okay?