Customer inquiring about the status of a replacement phone and tracking information after returning a defective device.

Yes, that's right. You mean today you're sending out the replacement that we were talking about? Yes, yes, sir.

I can have a tracking number for you in one hour. The guy that you spoke with first, he can make the label. So, he just went to lunch. So, he'll be back in about an hour. And I'm going to call you back to this info number in, yes, in one hour and ten minutes and give you a tracking number so you can track your package.

We'll send you the labels as well, all right?

Yes. We're creating the baggage here. Let me just make sure that UPS is going to pick it up today, all right?

So it may be shipped out today, but it may be shipped out on Monday. The UPS gets here before we close, and they'll be shipped out today.