Customer wants to confirm the processing of a return and refund for a product.

Okay, then we will go ahead and we will process the return and the refund. Okay, you should be getting the refund in a few business days.

Sure. Can I have the tracking number, please?

Yes, if you call me, actually, I'm not physically in the store, so I cannot see it. That's why I'm asking you for it. So what is the order number?