📱
Customer is unable to transfer their iPhone to a new Fig Phone and needs assistance with obtaining an IMEI for activation.
Other Response Scripts
70%
It's going to show like that. This IMEI is really nonexistent, okay? So, if they ask you... Yeah, it's not something that exists. It's not something real. That's what I want to say. But it works to activate the line. And, yes, it requires a physical SIM card to work. That's why it will work, okay?
70%
Thank you so much. I appreciate your call. I appreciate your patience. And thank you so much. Have a great day.
45%
So, for this, you need a new IMEI, okay? Right now, I don't have IMEIs available, but if you give me 3 to 5 minutes, I can get you one, okay, on the phone. I'm not going to hang up on you and leave you like that. So, I can generate an IMEI for you and then we can go from there. We will be able, so you can call back Verizon and get your activation done, okay?
45%
Okay, I have it ready. Are you ready? Yeah. It's going to be 356... Yeah. 080... Okay. 096... Okay. Okay, we have 356, 080, 096, 546, 926. Okay, 926.