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What are my repair options for a phone with a non-working charging port and camera issues?

📱 Device Issues Battery & Charging Asked 2 times needs_work

Other Response Scripts

45%
Right. Okay, so, so technically, let's say we do that, and then we could always come back to do the other stuff, like, does it, does it not make sense, or? Yeah, that's no problem. Just when you bring it in, you put it out, and they'll be able to help you.
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35%
Yes. But if I come now I could drop it off? Yes, you can.
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35%
Well, what is the issue with the phone?
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35%
Okay, let me check on that, give me one second, please.
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35%
You don't need to go tag.
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35%
If there's something wrong with that, you have to switch it off.
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30%
Yes, you're at the Borough Park in the Williamsburg location.
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30%
One to three days.
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30%
For the big mini, for those issues, we would not be able to fix it until we get new parts in, because we only have, from those issues, you would need a new charging port, a new camera, and we don't have any new cameras at the moment.
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30%
We could definitely do the charging port, but for the vibration and the camera, we wouldn't be able to do that right now.
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30%
Unfortunately, we don't have any drop-off points. You would need to bring it in during store hours.
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0%
So we should be expecting new parts within, like, two to four weeks.
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How Customers Ask This

"The customer is inquiring about a repair for a phone that is not charging and has a camera error."