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The customer is experiencing slow data connectivity issues with their phone.

🌐 Data & Internet Slow Data Asked 1 times needs_work

Other Response Scripts

45%
Once in system, go to reset options.
instruction Steps 0/1
45%
And now press reset Wi-Fi, Bluetooth, and mobile.
instruction Steps 0/1
35%
Go to settings on your phone please.
instruction 0/1
30%
You're not the only person. Usually T-Mobile works flawlessly, but all of a sudden, this actually didn't start happening yesterday. It started happening on Thursday. T-Mobile issued some kind of changes in their protocols or something like that that we don't know yet.
explanation 0/1
30%
I am personally investigating as much as I can, and also I sent it to the main development team earlier today, and hopefully we can have an answer.
promise 0/1
30%
You can call me whenever you want, and I will give you the information that I have at the moment.
info 0/1