📱

The customer is unable to save pictures taken with the camera on their new phone.

📱 Device Issues Camera Asked 1 times needs_work

Other Response Scripts

45%
Once you're in the camera app, scroll up to the third option that's going to be storage and cache.
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45%
Okay. And press reset clear storage, please. It won't delete your pictures, don't worry.
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45%
Once it's done, just go ahead try to make a picture.
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45%
I'm sorry, go to the same where we were, settings, apps notifications, field apps.
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45%
And then do the same. Clear storage.
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45%
No, no, no, just clear storage and then go ahead and try to use it again.
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45%
Okay, try restarting the phone and try again.
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35%
Okay, go to settings in your phone, please.
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35%
Once in settings, go to apps and notifications.
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35%
Okay. And then go to see all apps.
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35%
Now go to the camera app.
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35%
Okay, go to gallery then, please.
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35%
Okay, and then go to gallery.
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35%
You may need to turn the phone off, okay?
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35%
Can you bring it to our bar part store in Williamsburg? I could bring it to the bar part store, but it's not very convenient.
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30%
Okay, yes, we'll help you right away.
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