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The customer is unable to access their phone due to a forgotten pattern lock.
Other Response Scripts
85%
It's going to be 38. VSMBOYS. Yes. 38B. Yes. Zero. Yes. Zero. ASNAPLE. Yes. Five. Five. And they're all lowercase? Yes. And then reset. Yes. Lowercase. And then reset's going to make it that it doesn't have a password? That's correct.
70%
The phone will turn on. We know your information. We know the password. No, this is just for one time. Well, it's just... Oh, so now there's no password on it, which is the way we want it. No password, no. No, that's correct.
45%
What you need to do here, you need to put the wrong password, the wrong pattern, actually, several times until you get into a screen that says your current IMEI is, and it will give you your IMEI, and then it will tell you, please, reach the customer support to get help.
45%
You just put the wrong pattern a few times.
45%
Or you have to take out the battery of the phone and try again. It will bring it back.
45%
So the code is going to be 4. So where that number comes up, now it tells you to put like a new password in.
45%
So it's 4, F as in Frank, 8, C as in cat, C as in cat, 8.
45%
Yeah, so it's going to restart, your phone's going to restart, and then you'll be able to, you'll have no password, you just put in your password.
45%
Yeah, you have to do a few more tries, and then eventually it'll let you in, and it'll give you that number, and that's when you put in the code.
45%
Yes, of course, what you have to do is put the incorrect code a few times and this will help you. The incorrect code, the incorrect code is the blocked phone. So you have to try a number of times until eventually this will bring a screen that says in English probably your current IMEI is and it will give you a number of 15 digits. Once you see that number there, you have to tell me that number and I will create a code that will break the block.
45%
You have to put the incorrect password a few times, press the center key and you have to put the incorrect password. You have to do it like this a few times until you get this option to unlock it.
45%
You can try it, but I doubt you're going to show up. You can try it, no problem. When it appears again, you can call me because we're already closed.
45%
Yes, please. Okay? Let's see.
45%
You try to unlock the phone several times until the code is displayed on the white screen with the email.
45%
So you need to put the wrong code a few times until you get to a screen that says your current IMEI is, and it will give you a long number. Once you have that, you need to tell me that number and I will create and we will break the code.
45%
Open up the phone and put the wrong password a few times. Just keep trying to get in with your password. Try over and over again.
45%
It's going to be 9bschars-lowercase, please. 9lowercase C. Yes. Lowercase c, yes. 0bsmdavid. Lowercase? Lowercase. Okay. 6. Okay. And F as a frame. Okay. And now press reset.
35%
Yes. You can give me the SIM card.
35%
Okay, so after you put in the incorrect password a few times, you need an IVI number that comes up, I'm just going to need that number.
35%
Yes, I actually went back to, you know, I went back to trying, so if I try a couple more times, it should get back to this?
35%
Yeah, and remember, it's all lowercase as well.
35%
You have to send the phone to the United States.
35%
Beneath that you have a spirit test input password. So let me know when you're ready for that password, please.
30%
If nothing is showing up, then the only option is to check the phone here in the United States.
0%
The only option is to try with a SIM inside the phone, and if it doesn't work, we have to see it in the United States.
How Customers Ask This
"The customer is unable to access their phone due to a forgotten code."
"The customer is having trouble unlocking their phone due to a forgotten password."
"Customer is unable to unlock their phone due to a forgotten lock code."