The customer is inquiring about a broken phone and the associated repair costs after the warranty period has expired.

Yes. If it snaps in half, we can repair the phone. No problem.

First of all, we can't really do anything about that. I don't know if you want to go to the store and talk to the supervisor. But you're going to let him know the same thing. The phone is out of warranty and you're going to have to pay for the repair.

Unfortunately, there's nothing I can do. If you'd like to speak to the manager, I can put you on hold and get one for you.

The warranty for hardware is going to be two months. So it is out of warranty for the hardware. But you can bring it in or ship it in for repair. It will be $75 for the shell replacement.