How to resolve issues with the messaging app on the phone?

Alright now you're all set. You just have to turn your phone off and turn it back on. And then I'm not going to have issues anymore? Yes. You should not have any issues anymore.

And nothing got erased right? No.

Now we're going to look for DuraSpeed. D-U-R-A Speed. DuraSpeed, okay, I'm here. Click that open. Okay. Alright, now there's going to be a switch at the top. Does it say on or off?

Okay, turn it off. Alright, now you're going to go back. Turn it off. Turn it on. Turn it off. Turn it on. Turn it off. Turn it on. Turn it on. Turn it on.

Now you're going to go back to where you found DuraSpeed the first time. So back twice.

Now you're going to scroll down to the message app. I am. Alright, open it up. Then click storage and cache.

Okay. Yeah. Click clear storage. Yes you can confirm. I should do okay. Yes.

If you're having any issues please call the back up.