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The customer is experiencing issues with the auto-rotate feature on their phone.

💻 Apps & Software Settings Issues Asked 1 times needs_work

Other Response Scripts

70%
No, not really.
explanation 1/0
45%
Okay, once in settings, go to about phone.
instruction Steps 0/1
45%
Once in about phone, you have to look up for your, an option that says custom build version or custom build number.
instruction Steps 0/1
45%
Okay, when you come, let me know. We may need to take a look at the phone in our store.
instruction Steps 0/1
35%
Tell me the last three digits of that, please.
instruction 0/1
35%
If you activate auto-rotate and you rotate the phone while you're in the messaging app or the gallery, will it rotate or not?
instruction 0/1
30%
Are you aware that auto-rotate is mostly for apps and not for the menu of the phone?
explanation 0/1
30%
And yes, worst case scenario, we will have to replace it, okay?
promise 0/1
30%
If the phone works fine, just disregard that. I know that the notification can be annoying and I requested to be taken off today.
info 0/1
30%
It's a special app that will save some battery of your phone. That's what it is.
explanation 0/1