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The customer is experiencing issues with the auto-rotate feature on their phone.
Other Response Scripts
70%
No, not really.
45%
Okay, once in settings, go to about phone.
45%
Once in about phone, you have to look up for your, an option that says custom build version or custom build number.
45%
Okay, when you come, let me know. We may need to take a look at the phone in our store.
35%
Tell me the last three digits of that, please.
35%
If you activate auto-rotate and you rotate the phone while you're in the messaging app or the gallery, will it rotate or not?
30%
Are you aware that auto-rotate is mostly for apps and not for the menu of the phone?
30%
And yes, worst case scenario, we will have to replace it, okay?
30%
If the phone works fine, just disregard that. I know that the notification can be annoying and I requested to be taken off today.
30%
It's a special app that will save some battery of your phone. That's what it is.