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What issues are occurring with the messaging app after the recent updates?

💻 Apps & Software Software Updates Asked 4 times needs_work

Other Response Scripts

45%
Sure, you can do that. That will be very helpful. You can text it here.
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45%
That's going to be a system-wide update. That would be under system and an update, not under app updates.
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45%
So the message app update is under app updates in your settings, but the update that you are referring to, that's going to be a system update, and that's going to be under settings and then system updates.
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35%
Okay, the S52 Pro. And you said that your microphone is muffled when you're on speaker or when you're off speaker?
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35%
I'm asking what service provider do you have? T-Mobile.
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35%
Yes, currently there is an issue with that update, so if you have not updated, do not update it. Our devs are working on a solution and when they do find that solution, they will make a new update, all right?
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30%
Yes, there's two updates that came out today. In the morning there was an update that caused the MMS on customers to not work properly. And there was an update that happened about an hour ago. That update was meant for customers that had missing apps, I mean missing text messages earlier in the week. So the update to fix the MMS has not been released yet.
explanation 0/1
30%
There is no possibility for us to revert the updates.
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30%
That is not possible. They tried to do that and it does not work.
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30%
Unfortunately, I have no information when it comes to people being hired.
explanation 0/1
30%
There's no definite date, but it should be coming soon. The FIG Pro should be getting it within a month.
info 0/1
30%
We know that it came with some issues. We are still working on it. The update came earlier, and we are doing our best to fix it as soon as possible.
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30%
Hopefully within this week.
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30%
I will pass it to the developers, okay?
promise 0/1
30%
We are trying to find out and navigate all the issues and give a solution as fast as we can, okay?
explanation 0/1
30%
So there's currently a message app update that is causing issues with some customers. That is the app that is having an MMS problem.
explanation 0/1
30%
There is not a timeframe for that yet, but that's going to be a little further down the line within a month. That's not going to be any time this week.
info 0/1
30%
Yes, we are aware of it, and we are actually working on it, okay? Just to let you know.
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30%
Don't worry, you don't have to do that.
promise 0/1
30%
In a few days, it's going to be ready, okay?
info 0/1
30%
It fixed a few glitches, and a few, several glitches, and bugs, and that's it for now.
explanation 0/1
30%
No, it's not possible to sell, to sell any, any app on the phone.
explanation 0/1

How Customers Ask This

"Will updating my phone affect my ability to receive picture texts and voice notes?"
"The customer is experiencing issues with missed text messages after a recent update and is inquiring about the update's purpose and app installation capabilities."
"The customer is experiencing issues with the Pandora app after a recent update."