The customer is trying to access their account number and pin due to issues with their account being recognized.

Sure no problem with the account number transfer them. Alright so the account number is 5 2 1 5 9 8 6 3 9 8 6 3. Now could I have me sorry you wanted the account number and transfer that correct? Right for transferring right and I need a pin that's not something. Alright so the pin is 7 7 2 2 2 8 2 2 8. So 7 7 2 2 2 8 yes.