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The customer's text messages and picture messages are not working.

💬 Messaging SMS Text Messages Asked 1 times needs_work

Other Response Scripts

45%
Okay, I understand. I'm glad to hear that. Go ahead. Yes, I'll give you a call. I want to go to my phone first. Settings? Yes, settings. Okay. Then go to system. System? Yes. System. Now, go to reset options. Reset options? Yeah. Reset. Reset options. Reset options, yeah. Yes. And then press the word that says reset Wi-Fi, Bluetooth, and network…or mobile. Okay. Reset setting? I'll press the word reset options. Yeah. Okay. I'm going to press the words, reset network, reset… Reset network. Okay. Reset settings. Reset settings? I have to click. Yes. Okay. Okay. So, once that's done, go back to regular settings, go to apps and notifications, please. Notifications? Yes. Apps and notifications. Or apps. Yes. Okay. Yes. Once you're there, you go to CO apps. C-O-S? Yes. Okay. C-O-S? C-O-S. Okay. Okay. So, once you're there, you go to CO apps. C-O-S? CO apps. Again? Where do I go? CO apps or app info. There's three options that I get. I get default apps, notifications, and conversations. C-O-S. Yeah, yeah, yeah. Sorry. Okay. Okay. And once you're there… Yes. Message app? Okay. Yes. Scroll up to the third option. That's going to be… It was… Tap on it. Scroll up to the third option. That's going to be storage and cache. Okay. Okay. Okay. Okay. Okay. Okay. Okay. Okay. Okay. Okay. Okay. Okay. Okay. Okay. Okay. Okay. Okay. Okay. Okay. Okay. Okay. Okay. Okay. Okay. Okay. The third option, storage and cache. And it basically says clear storage. Okay. And that's it. Okay. Okay. Thank you. If anything, please let me know. Bye bye.
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