The customer is experiencing issues with connecting their phone to the car audio system.

OK, so in this situation, please go to settings in your phone. Once you're in settings, about phone. Once you're in about phone, you'll see your I.N.I. number. Can you please tell me that I.N.I. number?

Please, let's take the NEI of the phone, the custom build version, and I'm going to tell you, but we only received one report so far.

Let's run the NEI, the custom build number, and I'm going to send it to you so maybe you can send something in the meantime or do something.

OK, so when you have the phone with you, when you have the phone, you call me and I will help.

Also try with a different car. Maybe his car is an Apple car and not Android Auto.

It's very, very new. It just came out on Thursday.