The glide texting and microphone features are not working on the phone.

You don't have to go to the store for this. First of all, find out exactly if you're on a US Mobile or T-Mobile or AT&T with US Mobile. And then once you find out, just ask them this simple blank question. How much data do I have left? And then they will tell you, look, you have zero data or you have a lot of data.

If you are seeing online, just call them to make sure. And also, I need you to find out if it's through Verizon or T-Mobile.

If you don't have data, the glide texting won't work.

It has a very, very small portion of data, but you need data.

If the data is off, it's not going to work.