The customer is experiencing issues with receiving messages and has to manually open the messaging app to view them.

Please go to your Settings, then tap App Notifications, and make sure that notifications are enabled for your messaging app.

You can go into your settings and you can go into app notifications. And then go to CLF. Right now in CLFs you're going to scroll down. I think we did this already and we turned on messages.

You need to call your service provider, U.S. Mobile, to check your account settings because the phone will not provide that information.

That actually is an issue that a couple of our customers are also facing. So that information has been sent over to the devs.

If we do come up with more information, there may be either an update or we call you back about some troubleshooting.