🌐
The customer is experiencing issues with pictures not downloading on their new phone.
Other Response Scripts
45%
First of all, before we proceed, would you be able to give them a quick call and ask them, simply ask them how much data you have left?
45%
All you need to tell them is, hey, how much data do I have left? That is the only question you need to make.
45%
Can you click on your weather app, please?
45%
When does it say that it was last refreshed?
45%
Can you create a route?
45%
If you can, please call your service provider and ask them if the data is working correctly on your line, okay?
45%
If you want to transfer to US Mobile, I can give you a phone number that you can get help from.
35%
845-202-1944. Please, know that most of the stores open at 10 o'clock. It's 9, still 9, almost 9.50. Now, it shouldn't be open yet. So, make sure to call them a little bit later.
30%
To download it with Wi-Fi? No, not through picture tech, don't go through Wi-Fi, never, fortunately.
30%
Yes, that's correct. Possibly it might be for the data.
30%
100 megabytes will be enough. Let's say it's less than 100 megabytes. Let's say 30 megabytes.
30%
Anything under 50 or 40 megabytes is considered a zero, okay?
30%
Okay, so first of all, you can't get videos, you only get picture messages. But you said your picture messages aren't downloaded? It doesn't download.
30%
Okay, so your waves found your location and you were able to create a route successfully?
30%
Unfortunately, I'm afraid that H2O, it will give you problems. The best thing to do here is changing your service provider.
30%
US Mobile works fine, US Mobile Verizon or IT Mobile works perfectly fine.
How Customers Ask This
"The customer is experiencing issues downloading picture messages on their phone."
"The customer is experiencing issues with downloading picture messages and videos on their phone."