The customer is experiencing issues with deleting music, weather updates, zooming into pictures, and receiving false voicemail notifications on their phone.

Okay, you should call them, okay? Maybe you just ran out of data.

That issue is something that we may need to send the developers so they can take a look at. Would you be able to take a screenshot and record a video for me so we can take a look at it?

Yes, I need to see some proof of it. Not because I don't believe you. Because if we are based on what you say, we need the video of it. Okay? Just with a different phone, record a video of it, send it to us so we can take care of it.

You have to delete it from the computer directly, okay? So there's no way to delete the music from the phone? No, unfortunately no, it has to be from the computer.

Whatever issue that you're having, please send it. Because we have to see it in order to help you. We cannot work. I mean, some issues are recognized. But these two issues that you're mentioning are not something that we are aware of. And we would love to see them happening so we can help you in the proper way.

No, unfortunately you can't. You can't.