The customer is inquiring about a faulty battery replacement and issues with the charging port of their phone.

So, it's 4-3-0-6. 13th Avenue. Borough Park. Yes, it's going to be Brooklyn, New York, 11219.

So, it's going to be, like, first name, last name, email, and then a note explaining exactly what's going on with the phone, and then the contact number, all right?

I can actually give you a... Do you want a tracking number?

So, that would be the charging port itself. Like, maybe one of the prongs is loose. So, you have to either bring your phone into the Borough Park location, or you have to send it in.