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How can I upgrade my data plan and inquire about my account information?

💳 Account & Billing Plan Changes Asked 1 times needs_work
Best Response 45% effective
I can do it for you. But do you have any... Okay, yeah, so I can do it, but it will turn off your line for about 30 minutes, okay?
instruction Step-by-step 0 helpful / 1 not helpful

Other Response Scripts

35%
Yes, you can. And you're going to do it right away, yeah?
instruction 0/1
35%
So, my question is, if you want to know it now, with this current plan, I can give it to you with no problem.
instruction 0/1
35%
Do you have a credit card on file? Yeah, there's a credit card on file that ends on 17th.
instruction 0/1
35%
Okay, then I'm going to do it right now.
instruction 0/1
30%
It seems that you ran out of data.
info 0/1
30%
Your plan renewed on November 23rd.
info 0/1
30%
We only have one bigger plan that is three gigs a month. That is $22 plus taxes.
explanation 0/1
30%
But if you want to upgrade the plan, I can give it to you in 24 hours because we are changing the plan.
explanation 0/1
30%
The plan ID will change. That's correct. That's why the account number is not going to match.
explanation 0/1
30%
T-Mobile works perfectly fine.
info 0/1
0%
If you want to upgrade plan, I can give you that information in 24 hours.
promise 0/2