The customer is experiencing issues with the camera and flashlight on their phone and is inquiring about repair options.

If you want to send it to us, you're more than welcome, we'll fix it, the camera fix is $30, we will save as much as we can from your phone, you have to make a factory reset, and then send it back.

I will suggest you to send it to our Box Store directly, or if you want, you can take it to Kosher Self, but they won't be able to provide you the whole extension you need.

You can come to Kosher Self at 1700 Madison Avenue, they will be able to fix it, of course, but I'm not 100% sure if they will be able to help you with the backup of your information, because they must perform a factory reset to make it work.

Yes, we are going to change the actual camera, okay, and then we will help you with the backup of the phone, we will save your contacts, we can maybe save your pictures.

You may even need to make a reset on the phone, okay, this happens because the phone itself, it's not something that can be deprogrammed or reprogrammed, it has a security system that when the phone detects that there's no camera, it will delete the camera app.

Unfortunately for now, the messages, we can save them, we can have them secured, but yes, most of the time it works, but I can't promise you that it will work, because we have to take a look at how many messages we have, if all the messages are not corrupted.

No, the contacts are for sure they're going to back up, they said, but he doesn't promise his messages.