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The customer is experiencing issues with their phone where others cannot hear them during calls.
Other Response Scripts
45%
If you bring it in the morning, we could do the same day. But when we open, so it'd be like, you come in, like, 10, 10:30.
45%
We're going to Settings, then Update. It's going to take a lot of data, so it's recommended as you connect to Wi-Fi to download the update.
35%
There's an update for the core that solves the issue. Have you updated your phone?
35%
No, you can just come in.
30%
Yes, you can put down a 100 deposit.
30%
After we receive the phone, it'll take 1 to 3 days and then we should have it back in 2 days.
30%
When you first open it, it has Waze when you click it, it downloads onto your phone and installs and then you can only use Waze through Android Auto.
30%
Yes, and it's recommended that you download it on the Wi-Fi because it's going to use up all your data. So, it's a large update.
30%
Yes, and there shouldn't be it makes sense that there's no Waze app now on my phone.
How Customers Ask This
"The customer is experiencing sound issues on their phone where no one can hear them during calls."