📱

The customer is experiencing issues with a swollen battery that only works when plugged in.

📱 Device Issues Battery & Charging Asked 2 times needs_work

Other Response Scripts

70%

All right, perfect. We'll just ship that today.

promise 1/0

70%

Alright, um, so I'll get a message out to you, it'll be shipped tomorrow, because they don't pick up on Sundays.

promise 1/0

45%

All right, and then can I have your address, please? 25 White South Court, Lakewood, New Jersey. You said White... 25 White, as in like the color, Dove like a bird, and Court.

instruction Steps 0/1

35%

Okay, give me one second, let me check to see if we have batteries in stock.

instruction 0/1

35%

Can I please have your name and address?

instruction 0/1

30%

Yes, we do have batteries in stock in the Borough Park location. Are you close to it, or does it need three cents?

info 0/1

30%

Yes, you said you have the big one, right?

explanation 0/1

30%

Okay, thank you so, so much.

info 0/1

How Customers Ask This

"The customer is experiencing a swollen battery issue with their phone."