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The customer is experiencing issues with their phone's location services after a motherboard change and is inquiring about flashing the device.
Other Response Scripts
45%
Yes, you can come in, we can inspect your phone and see exactly what's going on. And then if it has to be flashed, we'll be able to flash it.
45%
When we flash it, you can remove all your information. You just need to back up your data so that you don't lose it.
35%
Right, you have to back it up before you come.