💳

Customer wants to change the credit card for monthly payments.

💳 Account & Billing Payment Issues Asked 2 times needs_work

Other Response Scripts

70%
All right, we're all set.
info 1/0
70%
All right, you're all set. Thank you. Have a good day.
promise 1/0
35%
Yes. Okay. My phone number is 773-934-2086.
instruction 0/1
35%
Correct. Yes, please. Should I give you the number now?
instruction 0/1
35%
Okay, it's 4147-2037.
instruction 0/1
35%
All right, what's the expiration date? 1130.
instruction 0/1
35%
You said 1130? 1130, yes.
instruction 0/1
35%
All right, and then CVC code? It's 856.
instruction 0/1
35%
All right, and the zip code? 60645.
instruction 0/1
35%
Okay, no problem. Can I have the number of your account?
instruction 0/1
35%
Okay, and the card ends in 9239. Do you want to change it?
instruction 0/1
30%
Okay, no problem. Is there someone I can speak to regarding that?
explanation 0/1
30%
Yes. Well, this is customer service, so.
explanation 0/1
30%
Okay, thank you very much.
apology 0/1
30%
No problem. All right, have a great day.
info 0/1
30%
You too. Have a great day.
info 0/1
5%
All right, so it's currently under a 1184 number. Want to change that?
instruction 0/2

How Customers Ask This

"The customer wants to change the credit card used for payment."