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Customer inquired about adding data to their plan due to being out of data.

🌐 Data & Internet No Data Connection Asked 1 times resolved

Best Response 85% effective

Okay. So the payment has been successful. You will receive an extra gig of data. Give it about 10 minutes and then restart your phone, and then the data should be available on your account.

instruction Step-by-step 1 helpful / 0 not helpful

Other Response Scripts

45%

Yes, you can. Give me one moment. Let me take a look into the system and add it for you.

instruction Steps 0/1

35%

So would you like to add more data? I guess for this month. How much is this? I want every month 2 gigs. So you want 2 gigs, right? Yeah. Let's say if I want each month repeatedly 2 gigs, how much would it- Give me one second. Let me check for you.

instruction 0/1

30%

So the plans for the 1 gig is 15, which you currently have, and then the plans for the 3 gig is $22. There is no 2 gig right now.

info 0/1