💻
The music player app is crashing and the customer is unable to reset it.
Other Response Scripts
45%
Go to menu on your phone. Menu is where you see all your apps.
45%
Now press and hold the music player.
45%
And now you'll see an icon with a circle with an eye inside. So tap on that, please.
45%
Once you tap on that, scroll down to the third option. That is going to be storage and cache.
45%
Clear storage, please.
35%
Yes, please go to menu on the phone.
30%
No, you won't lose your music, no.
30%
It should work, yes.
30%
Oh, yes, the playlist, yes. But that was the only way to make it work, okay? But the music will still be there.
30%
Yes, that was reported, okay? That hopefully is going to be fixed soon.
30%
It will be available after Hanukkah.