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How do I fix data connectivity issues affecting call recording and music playback?
Best Response
45% effective
If the wave and the weather are both not working, that means that your phone ran out of data. Both of those need data to function, so you just call up your service provider, you ask them how much data you have left, and then they'll be able to help you with that.
Other Response Scripts
30%
For the call recording, there is a bug currently in our software that's causing customers to not be able to use the call recording function. The devs are working on it, and they're trying to find a solution as soon as possible, and there will be an update for that, and then you'll be able to use that function again.
30%
That's actually an issue that is in our software that they recently found out, and they're working on steps to fix that. But it's not going to be – it's not a phone issue. It's going to be a software issue that is happening. And once they find that solution to get that update out, you'll be able to close the phone out to copy the music.
0%
So the update for the music, they haven't given us a solid date for it yet. I would say probably not around this week. They usually give us an update – like they give us a timeframe when an update is coming out soon, so I would say maybe not this week.