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Why is the update for the Fig Messaging App delayed and can I get a refund for the issues caused?
Other Response Scripts
30%
I'm so sorry. I know that it's very, very- And Monday you told me that it will be Thursday.
30%
The official date is Monday. I'm so sorry. I know that it's very, very-
15%
The update is coming on Monday and it will fix everything. I understand your frustration. I'm so sorry for the situation, truly. Make sure for Monday there should be a new update, okay?
0%
Unfortunately, the app got delayed to Monday.
0%
I understand the frustration that this issue may occur, okay? I would rather not to communicate in a disrespectful way in both parties. If not, I'm going to have to hang, okay?
0%
Unfortunately, it's not something in my control. We want to be delayed because we want to make it work properly. We don't want to send the half update and then have another whole lot of problems again.
0%
On Monday, there will be another update, the Rabbi, that makes the updates and develops the phone to send me the notification yesterday night.
0%
Unfortunately, no. That policy doesn't allow a refund, okay?
How Customers Ask This
"Customer is frustrated about a delayed update for the Fig Messaging App and is inquiring about a refund."