Moderation - Admin

Can I buy a mini fig phone remotely or online?

🏪 Store & Service Order Pickup 1x asked 0 variants 10 scripts 4693a462_recording-3645425739.txt

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The customer has a broken screen and is experiencing battery drainage issues.

📱 Device Issues Screen & Display 1x asked 0 variants 6 scripts 1cc66167_recording-3649206933.txt

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Is the repair free if the phone broke within the year?

📱 Device Issues Physical Damage 1x asked 0 variants 4 scripts 78062496_recording-3634613634.txt

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The customer is unable to update apps on their phone after a reset and is seeking assistance on how to resolve this issue.

💻 Apps & Software Software Updates 2x asked 1 variants 13 scripts cd578881_recording-3642149913.txt

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What are the features and pricing of the Beats MP3 player?

❓ General Inquiry Product Information 1x asked 0 variants 5 scripts 6b0eaf54_recording-3636919229.txt

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The customer is experiencing issues with sending text messages and is concerned about message limits.

💬 Messaging SMS Text Messages 2x asked 1 variants 7 scripts a2701e81_recording-3646418463.txt

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What is the cost and time required to fix a chip on a phone?

🏪 Store & Service Device Repair 1x asked 0 variants 6 scripts 17f5617a_recording-3635362061.txt

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What causes issues with sending text messages?

💬 Messaging SMS Text Messages 1x asked 0 variants 0 scripts a18d6d22_recording-3644981425.txt

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When will I receive my refund for a canceled order?

💳 Account & Billing Payment Issues 1x asked 0 variants 1 scripts 44682896_recording-3639312503.txt

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The customer is having trouble with the CO app and multiple user settings on their Fig 2 phone.

💻 Apps & Software Settings Issues 1x asked 0 variants 8 scripts c8e5a2b7_recording-3641722946.txt

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The phone stopped working and won't power back on after two days of use.

📱 Device Issues Power & Boot 1x asked 0 variants 0 scripts 034f5d68_recording-3650508186.txt

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The customer is inquiring about the status of a battery replacement that has been delayed and needs to be sent to a different address.

🏪 Store & Service Device Repair 1x asked 0 variants 0 scripts 85cd9f00_recording-3634489005.txt

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How to display the time on the home screen of the phone?

📱 Device Issues Settings Issues 1x asked 0 variants 0 scripts ebad5cbf_recording-3639289878.txt

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Inquiring about the availability of an EU version of a device and its stock status

🏪 Store & Service Order Pickup 1x asked 0 variants 8 scripts fa79d4b3_recording-3644169809.txt

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The customer is not receiving multimedia messages, including pictures and group texts.

💬 Messaging MMS & Media Messages 1x asked 0 variants 7 scripts 6d2e3482_recording-3649664946.txt

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The phone shuts off unexpectedly at 20% battery.

📱 Device Issues Battery & Charging 1x asked 0 variants 0 scripts 72368f72_recording-3633903532.txt

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How can I disable my kids from receiving pictures on their Fig Kosher Phone?

💻 Apps & Software Settings Issues 1x asked 0 variants 1 scripts 06c3018e_recording-3645154955.txt

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The customer is inquiring about a SIM card that was supposed to be sent for testing due to issues with the Waze app and voice services.

💻 Apps & Software Settings Issues 1x asked 0 variants 16 scripts 421b2319_recording-3642602072.txt

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Customer is unable to place an online order due to an invalid shipping address

🏪 Store & Service Order Pickup 1x asked 0 variants 2 scripts 88f4bb2d_recording-3644870837.txt

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The customer is having trouble setting up the Do Not Disturb feature and making contacts a priority.

💻 Apps & Software Settings Issues 1x asked 0 variants 4 scripts e8e6fc05_recording-3635370832.txt

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Pending Questions (1707)