Moderation - Admin

Can I pay for a deposit on a temporary phone repair with a card over the phone?

🏪 Store & Service Device Repair 1x asked 0 variants 5 scripts 6d4231d2_recording-3642148349.txt

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The customer is experiencing service issues due to a failed payment and is inquiring about how to resolve it.

💳 Account & Billing Payment Issues 1x asked 0 variants 3 scripts d8325b4a_recording-3636538225.txt

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Customer is inquiring about assistance in Hebrew language

❓ General Inquiry Service Questions 1x asked 0 variants 2 scripts d1a1b579_recording-3647831000.txt

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The customer is experiencing intermittent issues with their phone not turning on properly.

📱 Device Issues Power & Boot 1x asked 0 variants 0 scripts 9704727a_recording-3649228596.txt

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The customer is experiencing issues with their phone's camera and is inquiring about a newer model or update.

📱 Device Issues Software Updates 1x asked 0 variants 2 scripts 59792049_recording-3635316131.txt

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Customer is trying to reach support but is experiencing issues with the call process.

❓ General Inquiry Other 1x asked 0 variants 0 scripts 7a11cf47_recording-3648356531.txt

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How can I transfer SMS messages from a QIN F30 to a FIG phone using a backup program?

💻 Apps & Software Settings Issues 1x asked 0 variants 0 scripts 72099615_recording-3644144545.txt

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What is the cheapest phone available and does it have text capabilities?

❓ General Inquiry Product Information 1x asked 0 variants 5 scripts b31bade6_recording-3648394070.txt

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The customer needs to reactivate their service and transfer their phone number to a different carrier.

💳 Account & Billing Account Access 1x asked 0 variants 6 scripts ac69e852_recording-3633761887.txt

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The phone freezes during calls and requires a restart to function again.

📱 Device Issues Power & Boot 1x asked 0 variants 4 scripts 155a1548_recording-3639352856.txt

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Can I return a phone that is not compatible with my service?

💳 Account & Billing Plan Changes 1x asked 0 variants 1 scripts 594622cb_recording-3640165103.txt

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The speaker volume is low during calls despite being on the highest setting.

📱 Device Issues Audio & Sound 1x asked 0 variants 3 scripts cbc927cb_recording-3650492349.txt

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Customer is inquiring about the status of a phone repair due to screen issues and unresponsive buttons.

📱 Device Issues Screen & Display 1x asked 0 variants 6 scripts e96c1c89_recording-3644622996.txt

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The customer is having trouble getting their Fig Phone to work after switching to Spectrum.

🌐 Data & Internet No Data Connection 1x asked 0 variants 9 scripts f874953d_recording-3636854365.txt

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The phone does not end calls when the flip is closed.

📱 Device Issues Buttons & Controls 1x asked 0 variants 9 scripts d653f23b_recording-3621534521.txt

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When will the next update be available to fix the video viewing issue?

💻 Apps & Software Software Updates 1x asked 0 variants 3 scripts be91e44f_recording-3640233395.txt

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How do I get Waze to work on my Fig Core phone with Android Auto?

💻 Apps & Software Software Updates 1x asked 0 variants 3 scripts 65d97069_recording-3638355503.txt

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The customer is unable to take pictures with their phone when connected to a computer.

📱 Device Issues Camera 1x asked 0 variants 6 scripts 677cdc8c_recording-3640418773.txt

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The customer is experiencing intermittent touchscreen issues and a malfunctioning volume button on their device.

📱 Device Issues Screen & Display 1x asked 0 variants 5 scripts da300a2b_recording-3638801691.txt

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What are the differences between the Fig Pro and Fig Mini, and do you have a talk-only phone option?

❓ General Inquiry Product Information 1x asked 0 variants 4 scripts f93b41e7_recording-3621580054.txt

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Pending Questions (1698)